The Tax Fixer Privacy Policy
1. Introduction
The Tax Fixer respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information you provide when you visit our website, submit an inquiry, use our website form, register for a webinar, schedule an appointment, purchase services, or communicate with us.
By using this website or submitting information to The Tax Fixer, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Mailing address
Tax-related information
Financial information
Social Security Number or taxpayer identification information, when required for services
Tax documents or supporting records
Payment-related information
Information submitted through our website forms, scheduling tools, or service inquiries
We may also collect limited technical information, such as:
IP address
Browser type
Device information
Website usage data
Cookies or similar tracking information
3. How We Use Your Information
We use your information to:
Respond to inquiries
Provide tax-related services
Conduct financial evaluations
Support IRS or state tax resolution matters
Prepare or review tax-related documents
Schedule and manage appointments
Send webinar confirmations, reminders, and follow-up communications
Provide customer support
Process payments
Improve our website, services, and client experience
Comply with legal, regulatory, and professional obligations
We do not sell your personal information.
4. SMS, Phone, and Email Communications
If you submit your phone number through our website form located at https://funnel.thetaxfixerinc.com/home, you authorize The Tax Fixer to contact you by text message, phone call, and email regarding your inquiry or service request. SMS messages may include responses to inquiries, customer support, appointment coordination, webinar-related follow-up, service updates, or other informational/transactional communications related to your request.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages or HELP for assistance.
Consent to receive text messages is not a condition of purchase. SMS consent is not shared with third parties or affiliates for marketing purposes.
5. Mobile Information and SMS Consent Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Information sharing with subcontractors or service providers is permitted only when necessary to support services such as customer care, technology operations, payment processing, scheduling, or service delivery.
6. How We Share Information
We may share information only when necessary to provide requested services, operate our business, comply with legal obligations, or protect our rights.
This may include sharing information with:
Authorized team members
Tax professionals or service providers involved in your matter
Technology platforms used to deliver services
Payment processors
Scheduling, email, webinar, or customer support tools
Government agencies, courts, or legal authorities when required by law
We do not sell personal information, mobile information, or SMS opt-in consent.
7. Confidentiality and Data Protection
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, misuse, or loss.
Tax-related and financial information is treated as confidential and is accessible only to authorized personnel or service providers who need it to perform services.
No method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Data Retention
We retain information only as long as necessary to provide services, respond to inquiries, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and maintain business records.
9. Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, analytics tools, or similar technologies to improve website performance, understand visitor behavior, and enhance user experience.
You may adjust your browser settings to refuse cookies, but some website features may not function properly.
10. Your Rights and Choices
You may request access to, correction of, or deletion of certain personal information by contacting us.
Some information may be retained when required for legal, regulatory, tax, accounting, security, or legitimate business purposes.
You may opt out of SMS messages by replying STOP.
You may unsubscribe from marketing emails by using the unsubscribe link included in those emails.
11. Third-Party Links and Tools
Our website may contain links to third-party websites, scheduling tools, payment processors, webinar platforms, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites or platforms.
12. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
13. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Continued use of our website or services after updates are posted means you accept the revised Privacy Policy.
14. Contact Us